“Get The Unique Advantage!”
We want your projects to succeed and we stand by our products.
Grow Confidently with Us
Should any of your trees and/or shrubs fail to live within two years from date of purchase, Unique will supply you with another similar tree or shrub providing your sales slip and dead plant are returned. The second tree/shrub will not carry a
second guarantee. There will be no cash refunds or credit slips issued, you need to exchange a new tree or shrub at the time of exchange. Hence, there is no credit of previous taxes paid, hence this is an exchange. If we do not have that variety at the time, your name will be placed on the list to order in that variety or an alternative will be suggested. It must be emphasized that with transplanting some plant material may be slow to leaf out, therefore trees and/or shrubs will not be exchanged until after May long weekend. If you have problems, please phone us before you return the stock. You may be pulling out a live tree.
Proper Care For Your Plants!
In 1993, all cedar varieties were no longer covered by our guarantee. Rather than increase our prices, we decided to omit cedars from our guarantee, but to substantially decrease our price for cedars. Items not covered by our guarantee also
include Dwarf Alberta Spruce, specially marked trees/shrubs, perennials, strawberries, bulbs, tea roses, bedding plants, tropical and house plants, clematis, water plants, seeds, delivery and planting charges.
For further details on how to properly care for your seedlings and plants:
Making a Claim for your Two-Year Guarantee
We reserve the right to question the condition in which plants have been grown and can refuse replacement if there is evidence of any damage by accident, extreme weather occurrences such as hail, lightning, flooding, extreme winds or tornado, dogs, cats, deer or rodents, failure to control for insect and plant diseases, 2 – 4D or any other chemicals. Proper planting must include proper soil, therefore, in order to obtain warranty there must be a type of soil, such as triple mix, and a root booster on the receipt with the tree and/or shrub or the warranty is void.
Stock must be returned before the two year period. No replacements on outstanding accounts. There will be NO cash refunds.
Read our Two-Year Guarantee Policy: